Privacy and cookie policy pursuant to Art 13 of the EU General Data Protection Regulation 2016/679 (GDPR)

Before communicating any personal data, we invite you to carefully read this "Privacy Policy", which is to be understood as information provided pursuant to Art. 13 of the GDPR to those who consult and interact with the Site, since it contains information on the protection of personal data and the security measures adopted to ensure their confidentiality in full compliance with the GDPR.

Please note that this Privacy Policy applies only to the website www.cocumacaffe.com and does not apply to other websites that may be consulted through our links.

The data controller of personal data relating to identified or identifiable persons processed as a result of consulting our site is the company COCUMA AG with registered office at Längfeldweg 110CH-2504 Biel-Bienne - SWITZERLAND email: info@cocumacaffe.com

Among the Personal Data collected by this Application, either independently or through third parties, are: Tracking Tool; Usage Data; email; first name; last name.

Full details of each type of data collected are provided in the relevant sections of this privacy policy or by means of specific information texts displayed before the data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Application.
Unless otherwise specified, all Data requested by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any effect on the availability of the Service or its operation.
Users who may have doubts on which Data are mandatory are encouraged to contact the Data Controller.
The possible use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees that he or she has the right to communicate or disseminate them, releasing the Owner from any liability towards third parties.

Treatment modes

The Data Controller takes appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computer and/or telematic instruments, with organisational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organisation of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

Legal basis of processing

The Data Controller processes Personal Data relating to the User if one of the following conditions is met:

  • the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Controller may be allowed to process Personal Data without the User's consent or another of the legal bases specified below, until the User objects ("opts out") of such processing. However, this does not apply where the processing of Personal Data is governed by European legislation on the protection of Personal Data;
  • the processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;
  • the processing is necessary to comply with a legal obligation to which the Controller is subject;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller;
  • the processing is necessary for the pursuit of the legitimate interest of the Controller or of third parties.

However, it is always possible to ask the Controller to clarify the concrete legal basis of each processing operation and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.

Location

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one where the User is located. For further information on the location of the processing, please refer to the section on Personal Data processing details.

The User is entitled to obtain information on the legal basis for the transfer of Data outside the European Union or to an international organisation under public international law or formed by two or more countries, such as the UN, as well as on the security measures taken by the Data Controller to protect the Data.

You can check whether any of the above transfers take place by reviewing the section of this document relating to the details of the processing of Personal Data or by contacting the Controller at the address given at the top of this page.

Conservation period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of that contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Controller will be retained until such interest is satisfied. The User may obtain further information on the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When the processing is based on the User's consent, the Controller may keep the Personal Data for a longer period until such consent is revoked. In addition, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this period, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

The User's Data are collected to allow the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activities, as well as for the following purposes: Statistics, Tag Management and Contacting the User.

To obtain detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User may refer to the section "Details of the processing of Personal Data".

Personal Data are collected for the following purposes and using the following services:

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, telephone contacts or contacts of any other type used to communicate with the User.
These services may also allow the collection of data relating to the date and time of viewing of messages by the User, as well as the User's interaction with them, such as information on clicks on links included in messages.

Mailchimp (Intuit Inc.)

Mailchimp is an address management and email messaging service provided by Intuit Inc.

Personal data processed: surname; email; first name; telephone number.

Place of processing: United States - Privacy Policy.

Statistics

The services contained in this section allow the Data Controller to monitor and analyse traffic data and serve to keep track of the User's behaviour.

Google Analytics with anonymised IP (Google Ireland Limited)

Google Analytics is a web analysis service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected in order to track and examine the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualize and personalize the ads of its advertising network.
This Google Analytics integration makes your IP address anonymous. The anonymisation works by shortening the IP address of the Users within the borders of the member states of the European Union or other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google's servers and shortened within the United States.

Personal data processed: Usage data; Tracking tool.

Place of processing: Ireland - Privacy Policy - Opt Out.

Google Analytics (Google Ireland Limited)

Google Analytics is a web analysis service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected in order to track and examine the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualize and personalize the ads of its advertising network.

Personal data processed: Usage data; Tracking tool.

Place of processing: Ireland - Privacy Policy - Opt Out.

Tag Management

This type of service is functional for the centralised management of the tags or scripts used on this Application.
The use of these services entails the flow of the User's Data through them and, where appropriate, their retention.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal data processed: Usage data; Tracking tool.

Place of processing: Ireland - Privacy Policy.

Users may exercise certain rights in relation to the Data processed by the Controller.

In particular, the User is entitled to:

  • withdraw consent at any time.The User may revoke the consent to the processing of his or her Personal Data previously given.
  • oppose the processing of their Data.You may object to the processing of your Data when it is done on a legal basis other than consent. Further details on the right to object are set out in the section below.
  • access their Data.The User has the right to obtain information on the Data processed by the Controller, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request rectification.The User may verify the correctness of his/her Data and request that it be updated or corrected.
  • obtain the restriction of processing.When certain conditions are met, the User may request the restriction of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than their storage.
  • obtain the deletion or removal of their Personal Data.When certain conditions are met, the User may request the deletion of their Data by the Data Controller.
  • receive their Data or have them transferred to another owner.The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures related to the contract.
  • Propose a complaint.The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

Details of the right to object

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Controller or in pursuit of a legitimate interest of the Controller, Users have the right to object to the processing on grounds relating to their particular situation.

Users are reminded that if their Data are processed for direct marketing purposes, they may object to the processing without giving any reasons. To find out whether the Controller processes data for direct marketing purposes, Users may refer to the respective sections of this document.

How to exercise your rights

In order to exercise their rights, Users may address a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Controller as soon as possible, in any event within one month.

Legal defence

The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory phases of such proceedings to defend against abuse of this Application or of the related Services by the User.
The User declares that he/she is aware that the Owner may be obliged to disclose the Data by order of public authorities.

Specific information

At the User's request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information on specific Services or the collection and processing of Personal Data.

System logs and maintenance

For operational and maintenance purposes, this Application and any third party services used by it may collect system logs, i.e. files recording interactions and which may also contain Personal Data, such as the User's IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to "Do Not Track" requests

This application does not support 'Do Not Track' requests.
To find out whether any third party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Therefore, please consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Controller will collect the User's consent again, if necessary.

Personal Data (or Data)

Personal data is any information which, directly or indirectly, even in conjunction with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage data

This is the information collected automatically through this Application (including by third party applications integrated in this Application), including: IP addresses or domain names of the computers used by the User who connects to this Application, URI (Uniform Resource Identifier) addresses, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. time spent on each page) and details of the itinerary followed by the visitor.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User's IT environment.

User

The individual using this Application who, unless otherwise specified, is the Data Subject.

Interested

The natural person to whom the Personal Data relate.

Processor (or Manager)

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Controller, as set out in this privacy policy.

Data Controller (or Holder)

The natural or legal person, public authority, service or other body that, individually or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This application

The hardware or software tool by which Users' Personal Data are collected and processed.

Service

The Service provided by this Application as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference in this document to the European Union shall be deemed to extend to all current member states of the European Union and the European Economic Area.

Cookie

Cookies are tracking tools consisting of small pieces of data stored in the User's browser.

Tracking Tool

Tracking Tool means any technology - e.g. cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that allows Users to be tracked, for example by collecting or storing information on the User's device.

Legal references

This privacy policy is drawn up on the basis of multiple legal regulations, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy applies exclusively to this Application.

About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e. the information we collect using cookies and how that information is used, and how to control your cookie preferences. For more information on how we use, store and keep safe your personal data, please see our Privacy Policy.
You can change or withdraw your consent from the Cookie Statement on our website at any time.
Find out more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: www.cocumacaffe.com

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us to make the website work properly, to make it safer, to provide a better user experience, and to understand how the website works and analyse what works and where it needs improvement.
How do we use cookies?

Like most online services, our website uses first-party and third-party cookies for different purposes. First party cookies are mostly necessary for the proper functioning of the site, and do not collect any personally identifiable information.
Third party cookies used on our website are primarily used to understand how the website works, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and helping to speed up your future interactions with our website.

What types of cookies do we use?

Essential: Some cookies are essential to allow you to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log into your account and add products to your basket, and checkout securely.
Statistics: These cookies store information such as the number of visitors to the site, the number of unique visitors, which pages of the site were visited, the source of the visit, etc.. This data helps us to understand and analyse how the website is performing and where it needs to be improved.

Marketing: Our website displays advertisements. These cookies are used to personalise the advertisements we show you so that they are meaningful to you. These cookies also help us to track the effectiveness of these advertising campaigns.
The information stored in these cookies may also be used by third-party ad providers to show you ads on other websites in your browser.

Functional: These are cookies that help some non-essential functionality on our website. These functionalities include embedding content such as videos or sharing website content on social media platforms.

Preferences: These cookies help us to store your browsing settings and preferences, such as language preferences, so that you have a better and more efficient experience on future visits to the website.

The following list describes in detail the cookies used on our website.

CookieDescription
__stripe_midStripe sets this cookie to process payments.
__stripe_sidStripe sets this cookie to process payments.
_ce.gtldNo description
_ce.sNo description
_fbpThis cookie is set by Facebook in order to display advertisements on Facebook or a digital platform powered by Facebook advertising, after you have visited the website.
_gaThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also tracks site usage for the site analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_ga_D6XCSTEE1XThis cookie is installed by Google Analytics.
_gat_gtag_UA_188268165_1Set up by Google to distinguish users.
_gcl_auProvided by Google Tag Manager to test the advertising efficiency of websites using their services.
_gidInstalled by Google Analytics, the _gid cookie stores information about how visitors use a website and also creates an analytical report of the site's performance. Some of the data that is collected includes the number of visitors, their source and the pages they visit anonymously.
ajs_anonymous_idThis cookie is set by Segment to count the number of people who visit a certain site by tracking whether they have visited before.
ajs_group_idThis cookie is set by Segment to track visitor usage and events within the website.
ajs_user_idThis cookie is set by Segment to help track visitor usage, events, targeted marketing and also to measure the performance and stability of the application.
CONSENTYouTube sets this cookie through embedded youtube videos and records anonymous statistical data.
cookielawinfo-checkbox-advertisementSet by the GDPR Cookie Consent plugin, this cookie is used to record the user's consent for cookies in the 'Advertising' category.
cookielawinfo-checkbox-analyticsSet by the GDPR Cookie Consent plugin, this cookie is used to record the user's consent for cookies in the "Analytics" category.
cookielawinfo-checkbox-functionalThe cookie is set by the GDPR Cookie Consent plugin to record the user's consent for cookies in the 'Functional' category.
cookielawinfo-checkbox-necessarySet by the GDPR Cookie Consent plugin, this cookie is used to record the user's consent for cookies in the 'Necessary' category.
cookielawinfo-checkbox-non-necessarySet by the GDPR Cookie Consent plugin, this cookie is used to record the user's consent for cookies in the 'Not necessary' category.
cookielawinfo-checkbox-othersSet by the GDPR Cookie Consent plugin, this cookie is used to store the user's consent for cookies in the 'Other' category.
cookielawinfo-checkbox-performanceSet by the GDPR Cookie Consent plugin, this cookie is used to store the user's consent for cookies in the "Performance" category.
CookieLawInfoConsentNo description
cookies.jsNo description available.
debuggingNo description available.
frFacebook sets this cookie to show users relevant advertisements by tracking user behaviour on the web, on sites that have Facebook pixels or Facebook social plugins.
IDEGoogle DoubleClick IDE cookies are used to store information about how the user uses the website in order to present relevant ads according to the user's profile.
mNo description available.
mailchimp_landing_siteThe cookie is set by MailChimp to record which page the user visited for the first time.
NIDThe NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads and to measure the effectiveness of ads.
test_cookieThe test_cookie is set by doubleclick.net and is used to determine whether the user's browser supports cookies.
VISITOR_INFO1_LIVEA cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
weglot_wp_rocket_cacheNo description
wp_woocommerce_session_8602cdb830a10014140c888704dd250aNo description
YSCThe YSC cookie is set by Youtube and is used to track the views of videos embedded in Youtube pages.
yt-remote-connected-devicesYouTube sets this cookie to store the video preferences of the user using an embedded YouTube video.
yt-remote-device-idYouTube sets this cookie to store the video preferences of the user using an embedded YouTube video.

How can I control my cookie preferences?

If you decide to change your preferences later during your browsing session, you can click on the "Privacy & Cookie Policy" tab on your screen. This will display the consent notice again, allowing you to change your preferences or withdraw your consent completely.
In addition, different browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block/delete cookies. To learn more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

This Privacy Policy is effective from 7/01/2022. COCUMA AG reserves the right to modify or simply update the content, in part or completely, also due to changes in the Applicable Legislation.